TotalEnergies in Österreich
Als Teil eines weltweit agierenden Energiekonzerns gehört TotalEnergies auch in Österreich zu den führenden Akteuren des Schmierstoffmarktes seit 40 Jahren.
$ads={1}
Mit Motorenölen und Schmierstoffen für alle Anwendungen in Industrie und Gewerbe ebenso wie als Lieferant von Flugkraftstoffen, Bitumen oder Spezialprodukten für die Industrie versorgen unsere Mitarbeiter und Mitarbeiterinnen der Filialen TotalEnergies Österreich und TotalEnergies Schweiz tagtäglich zuverlässig unsere Kunden und helfen ihnen dabei ihren Bedarf an hochwertigen Produkten zu decken.
Wir heißen internationale, kulturelle und sprachliche Vielfalt unter unseren Mitarbeitern sehr willkommen und bemühen uns tagtäglich um eine aufgeschlossene, kooperative und motivierende Arbeitsatmosphäre.
We are searching for a Supply Chain & Customer Support Representative in our office in Vienna, full time.
As part of our Supply Chain & Customer Support team you ensure the administration of our sales of products in Austria and Switzerland: customer orders, delivery, invoicing, claims management. You as well support our Sales representatives on the field and ensure a satisfied and professional sales relationship with our customers at any time.
TÄTIGKEITEN / ACTIVITIES
Sales support:
- Follow-up of orders to the customers
- Follow-up on customer complaints and product returns
- Manage product shortages or delivery issues
- Be the SPOC (single point of contact) for our local warehouse
- Perform monthly reports and KPIs (key performance indicators)
Customer’s contact:
- Always assure a satisfied conversation with our customer on the phone and in written
- Assure the efficient reception and processing of the product orders
- Perform a correct invoicing (including credit notes and rebates)
- Cooperate with the credit manager as the responsibility is shared when calling for due payments
Other activities:
- Assure exemplary behaviour regarding safety and quality and propose new safety ideas to improve the safety culture (transporters, customers, office…)
- Ensure back-up of other colleagues, when requested within the SCSC Department
- Actively participate to transversal projects: Process reviews, Company projects whatever the topics, and contribute to improvements when required
BENÖTIGTE QUALIFIKATIONEN UND ERFAHRUNG / QUALIFICATIONS AND EXPERIENCE REQUIRED
- Educational background and/or experience in Supply Chain/Logistics/Sales
- Ease in the business relationships and by telephone
- Put the customer at the heart, provide excellent customer service and focus
- Organization and analysis capacities, reliable work for a quality service to the customers, pro-activity and initiative
- Pro-active, capacity to manage priorities, endure stressing situations, capacity to propose innovative solutions
- Computer Knowledges (Pack Office, SAP, Salsa) and linguistic (mother tongue French or German, with excellent level in the other language, notions of English or even of Italian would be a plus)
- High motivation to improve working methods and develop team spirit
We offer an attractive remuneration package as well as numerous employee benefits. For this position we offer an annual gross salary of minimum EUR 39.000 depending on the qualifications and the experience.
If you are interested, please apply with you CV, motivation letter and your (employment) certificates.
